Our full-time Applicant Experience team is available 24/7, using leading technology to provide a variety of communication channels.
Emergency Assistance Foundation understands that many grant applicants are experiencing extremely difficult circumstances, and therefore strives to make the application process as seamless and stress-free as possible. All applicants who opt in receive surveys to measure satisfaction and share their experience, assisting us in further refining our operations to provide best-in-class support. These stats are based on nearly 15,000 applicants surveyed since 2019.
of applicants would recommend the fund to a friend or colleague.
88% of applicants were satisfied or very satisfied.88%
89% rated applicant support as helpful or very helpful, or did not require support when applying.89%
APPLICATIONS BY REASON & LOCATION
Within the U.S.
Outside the U.S.