Why informing your team members about assistance programs is critical

January 30, 2018

Having a happy team member that feels valued ensures longevity of their loyalty to you and your company. Some team member turnover is caused by the feeling of being just another number. Life happens, and unforeseen circumstances may arise. How you help your team member get through a crisis by having programs in place to assist in the time of need and be an extra hand of comfort to hold, will and can make the world of difference.

Currently, how do your team members know you are there for them in case of a tragic death in the family or a natural disaster? Is your company failing to share this information because you are afraid that a team member might take advantage of your system or your funds are limited? Did you know that IRS publications require that “[t]he organization informs all employees of the corporation that disaster relief and emergency hardship funds are available, including the criteria for application and selection”?

To better serve your team members and communicate the benefits available you should:

1. Have the website URL of where to apply for a grant in your team member handbook.
   1. Specify the types of hardships covered.
   2. Include the guidelines of grant qualification needs.
2. Display the website URL of where to apply for a hardship grant in a team member common area.
   1. Specify the types of hardships covered.
   2. Include the guidelines of grant qualification
3. Train management to guide staff to this resource when discussions of team member hardship arise.
4. Having your team members know how to apply is just a small part of the process.

Author: Lori Rogers, VP of Corporate Operations

Emergency Assistance Foundation